This interview was taken as an excerpt from 28th issue of “The Custodian”.
Bringing smiles to the faces of clients, and a good night’s sleep
Joseph Tan and Chong Shing Ann of Precepts Group share their experiences and what motivates them as ESPs, in this Q & A with The Custodian.
We both became Precepts ESPs when we decided to make a career switch and join the field of financial advisory. Shing Ann obtained the qualification in 2016. Joseph joined four years later.
Initially, we chose estate planning to provide better value to our clientele and differentiate ourselves — more of consultative advisory approach — instead of being just another financial advisor you meet on the street. Later, as we served more clients, we became even more convinced that estate planning is an essential element for comprehensive financial planning. Especially for working professionals who are also parents of young children (like ourselves), as well as self-made business owners who don’t have much of a backup plan except for themselves.
Precepts is committed to empower and equip its ESPs with practical and up-to-date knowledge. It has regular in-house training sessions to help new ESPs starting their estate planning journey. For senior ESPs, Precepts also constantly organizes educational sharing sessions where they invite expert speakers from various industries to give views or update regulations related to estate planning. The latest session on inheritance planning for UK assets was especially useful for our clients.
That is best represented by our signature quote: “Estate planning is never about merely leaving something when one is not around. It is about making certain of your wishes and protecting what is important for people you care about, and as long as they are around.”
Nowadays, more clients are savvier about investing and leveraging their wealth across multiple asset types, such as private properties, crypto assets, US shares, collective investment schemes, overseas assets, private company shares, etc. Instead of opting for a simple Will, which merely indicates a percentage for all beneficiaries, consider engaging a competent advisor who is well versed with your asset classes. This could potentially save you a significant amount from estate leakage – for example, ABSD liability when an adult child needs to buy his own matrimonial home but is unable to sell his partial share of inherited property; or BSDs on transferring an inherited HDB share to siblings due to his own HDB MOP restrictions.
The biggest challenge lies in understanding our clients’ potential estate leakage. Many of our clients own more than one investment asset (e.g. second residential properties, investment holding companies that own commercial/industrial properties, businesses with joint partners, etc.) with multiple mortgage loans on top of their cash positions, CPF monies and matrimonial homes.
Think of the assets we just mentioned above as water flowing out from a pipeline. With a Precepts Trusts, they can have a solid structure that:
Typically, it takes about four to five meetings spanning over two months, depending on our clients’ schedules and availability
Clients’ trust! Not only do clients need to be absolutely comfortable and honest with us about their assets and liabilities, but also their relationships with their spouses, family members and business partners. Many of our trust clients have also become our good friends, and they will usually seek our opinion before making any new asset acquisitions. Some clients who were initially hesitant in our financial planning discussions, became more open and subsequently adopted our recommendations for optimising their insurance portfolios.
The big wide smiles of clients after signing their Will and Trust documents! To some, it is a huge load off their shoulders and they really enjoy a better sleep in the night.
Some of them actually thought we are the one who write the Wills, and act as executor/trustee for our clients!
We understand that navigating through complex matters can lead to questions and sometimes, uncertainties. That’s why we’re here to provide clarity and support when you need it most.
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